We appreciate and understand your concern for your friend and/or family member. In most cases, the patient's physician and the hospital staff encourage visitors. Please help the staff and the patients by observing the following guidelines.
We welcome family and friends to visit and provide support during regularly scheduled visiting hours in our designated visiting areas. Our visiting hours are Mon – Sun: 6:30pm – 8:00pm.
Please arrive at least 5 minutes prior to visiting hours. Visitors will be escorted as a group once everyone has been signed in.
Number of Visitors
Patients are allowed a maximum of two (2) visitors at any given time.
Children under the age of 12 may visit with a physician order in a designated area of the unit and be supervised by staff members at all times.
Please see the Social Worker or Charge Nurse for information about your family member or friend. We encourage and strongly recommend family involvement in treatment; however, we cannot release any information without a signed release from the patient.
Phones are provided for incoming and outgoing calls. Patients have access 24 hours a day to a phone to report alleged abuse. To speak with your family member or friend, please call the patient's phone number at (786) 315-5998 or (786) 315-5999.
Each visitor must sign in at the reception desk in the main lobby. When you arrive at the Behavioral Health Unit for your first visit you must sign a confidentiality form. We will request that you wear a visitor's badge when visiting the unit.
Items Not Permitted
For the safety of our patients, visitors may not bring cigarettes, alcohol, drugs, lighters, matches, weapons, glass items or other hazardous items to the hospital. Visitors are discouraged from bringing large amounts of money or large amounts of clothing. Visitors are not permitted to bring personal bags, purses or cell phones into the facility. Please leave these items in your car. However, if you are bringing the patent clothing, it should be labeled with the patient's name. Due to patient confidentiality cell phones, cameras and tape recorders, including radios with recording capacity, are not permitted. All items brought in must be taken to the nurse in charge of the patient for inspection prior to being given to the patient. Please note no food or drink permitted. All guidelines were developed in an effort to maintain safety.
Visitors are not allowed if the patient's physician decides that visiting is not in the best interest of the patient or if the patient has declined to have visitors.
Past patients will not be permitted to visit on the unit for three (3) months following their discharge unless arrangements are made with the Treatment Team in advance of visiting and approved by the psychiatrist of the admitted patient.