Important information

Self Care for Emergencies

Enhanced safety protections

Never delay care, during the global pandemic or otherwise, to avoid a trip to the emergency room. Specific symptoms, including those of heart attack or stroke, require professional medical evaluation and timely treatment to reduce the risk of serious complications or worse. Our emergency rooms have introduced enhanced precautions to ensure a safe environment for all involved. We are here for you and we are well-equipped to handle any health concern you may have.

Learn more about enhanced safety protections

Miami ER open 24/7

When a medical emergency strikes, you and your family can trust the skilled medical providers at Kendall Regional Medical Center's emergency rooms to deliver the care you need, when it is needed most.

As part of our commitment to the communities of west Miami-Dade County, we have three full-service ERs—one on our main hospital campus in Kendall, our Doral Emergency Room and our Town & Country Emergency Room. Each of our emergency rooms is open 24/7 and all are conveniently located off the Ronald Reagan Turnpike.

Text "ER" to 32222 for our average ER wait time.

Our comprehensive emergency team, including board-certified emergency medicine physicians, specially trained nurses and physician assistants, has one goal in mind—to get you assessed, on the road to treatment and back to your life as quickly as possible.

What to expect at the ER

Upon arrival to the ER, a triage nurse will assess your symptoms and vital signs. Next, a registration clerk will gather your insurance and relevant medical information. We medically screen, evaluate and stabilize all patients whether or not they have insurance or are able to pay.

Incoming patients with severe, life-threatening illnesses or injuries will be treated first. All other patients will be treated in the order they arrived.

Before discharge, be sure to ask any questions and keep all paperwork, discharge information and medicines you have received. Our ER staff will contact your primary care provider for updates to your medical record.

What to bring to the ER

When coming to the ER, it is recommended to bring:

  • List of medicines you currently take
  • List of known allergies
  • Copy of results from recent medical tests, if available
  • Personal care preferences and restrictions
  • A responsible adult or phone number for someone to contact

Features of our emergency room

  • Full-service emergency care, available 24/7
  • Highly trained medical staff
  • Access to a Level I Trauma Center
  • Dedicated pediatric ER
  • Primary Stroke Center
  • Intensive care unit (ICU)
  • Pediatric intensive care unit (PICU)

Emergent conditions we treat

Our highly trained ER staff is prepared to treat a diverse range of conditions, including:

  • Heart attacks
  • Asthma attacks and other respiratory issues
  • Strokes
  • Allergic reactions (food and other allergies)
  • Heat stroke
  • Animal and insect bites
  • Orthopedic injuries, including broken bones
  • Stomach and side pain, including appendicitis
  • Alcohol poisoning
  • Concussions
  • Viral and bacterial infections, including flu

Level I Trauma Center

As a Level I Trauma Center (one of only two in all of Miami-Dade and Monroe counties), we are equipped to provide the highest level of trauma care to patients of all ages with life-threatening injuries.

Pediatric ER

Staffed by pediatric specialists experienced in childhood diseases and injuries, Kendall Regional's dedicated pediatric emergency room in Miami treats nearly 20,000 children per year.

Since we know hospitals can be a scary place for children, we designed our pediatric ER with kids in mind—bright colors are used in the decor, patients are offered coloring books and a "Kenny Kendall" teddy bear and we have a child life specialist on staff to provide education and support to the child and his or her family.

Meet Ariana Lorenzo
Pediatric ER in West Miami

Rapid stroke treatment

Kendall Regional is recognized as a Certified Primary Stroke Center by The Joint Commission. Receiving this recognition means our stroke program has met stringent requirements and has demonstrated that the program follows national standards and guidelines that significantly improve outcomes for stroke patients.

Heart attack treatment

Because every minute matters when you're having a heart attack, we've put specific protocols and teams in place to ensure you receive fast, effective heart attack care when you need it most.

When to go to the ER

Sometimes it's difficult to determine which level of care you need, such as whether you should go to the ER or wait for your doctor's office to open. Knowing where to go when you need immediate care can be life-saving. Kendall Regional Medical Center’s ER is open 24/7 to treat all types of emergency medical conditions.

Almost all symptoms can range in severity. Below is a list of symptoms that may indicate you need to visit the ER:

  • Back pain: When it is unbearable or accompanied by fever, numbness, weakness, confusion, slurred speech, vision loss or loss of control over bladder or bowels
  • Broken bones: When the pain is severe or there is a visible deformity or bone bulging through the skin
  • Chest pain: When it is crushing or squeezing and accompanied by other heart attack symptoms, such as shortness of breath or nausea
  • Concussion: When you have lost consciousness, even briefly, or experience amnesia, vomiting, slurred speech or a seizure
  • Flu: When symptoms become severe, such as having trouble breathing, vomiting uncontrollably, becoming dehydrated or developing pneumonia
  • Side pain: When you have severe pain in the lower right stomach, side or back or have side pain in addition to fever, nausea, diarrhea or blood in the urine
  • Stomach pain: When you experience pain in addition to a hard or tender stomach, nausea, shortness of breath, fever or irregular heartbeat
  • Stroke: Always call 911 immediately if stroke symptoms are present, such as sudden numbness (specifically on one side of the body), confusion, dizziness and sudden severe headache
  • Trouble breathing: When breathing stops, is noisy or high-pitched and comes with pain in the chest or severe shortness of breath

If you are unsure if your symptoms require an ER visit, call our Consult-A-Nurse® team at (305) 222-2200 or learn more about common ER conditions and symptoms.